Early Alert & Referral System (EARS)

The purpose of EARS is to identify academic and personal concerns about our students in as timely a manner as possible.  EARS reports can provide a valuable opportunity for intervention, guidance, advice and other support for a student who is struggling.

The Dean of Students Office serves as the campus clearinghouse for concerns about students.  We encourage you to use the EARS Report form to share your concerns with the Dean of Students Office.  Additionally, you are welcome to contact us at 605.274.4124 or sservice@augie.edu.


Important EARS Information

Early notification of concerns is most effective.

Don't assume that your concern is limited only to your classroom, office or other campus setting.  It's quite common to see the same concerns identified in other classrooms, in college housing and in other college activities.

When you submit an EARS Report, it's helpful to include attendance patterns, descriptions of behavior and/or details of incidents that offer helpful context in addressing the concern.

An EARS report does not have to be a first level of response.  Your relationship with the student should be a priority.  Many choose to use EARS as a resources to support their own efforts.

The Dean of Students Office will treat your EARS reports with sesitivity to the confidential nature of the information you are sharing.


Submitting an EARS Report

Again, we strongly encourage you to share your concerns using the EARS Report form.  The report form generates an e-mail that is sent to key Dean of Students Office staff, ensuring that someone sees it as soon after it is sent as possible.

You may also contact the Dean of Students Office as follows:

Dean of Students Office
This is a general office e-mail account and is checked multiple times each day.  Your message will be referred to one of the staff in the Dean of Students Office.

Jim Bies, Dean of Students

Out of concern for the communication of confidential or personal information, please consider the following:

  • If you are sending an EARS report using e-mail, avoid identifying the student by name in the subject box - inserting the word "EARS" in the subject box will suffice (the EARS Report form does this automatically).
  • If you call and one of the Deans (Jim Bies, Beth Torkelson, or Mark Blackburn) are not available, ask to be forwarded to voicemail - don't disclose your report with the receptionist who may at times be a work study student.