Payment and Refund Policy

Registration and Deposits

Registration for the Augustana Learn to Swim Program is done exclusively online through Jevin, Inc via the Augustana Learn to Swim website located here.

Registration is done on a first come, first serve basis.

Your credit card statement should note a payment from 'Augustana University,' and an email confirmation will then be sent regarding payment.

The $20 deposit is transferable to another class in the same session up until two weeks before the start of the session.

Exceptions to required deposit

If a child is on the waitlist, payment (deposit or otherwise) is not required until they are activated for their class (get in off the waitlist). A minimum payment of the $20 deposit is required immediately upon transfer from a wait list into a class.

Payment

Online payment can only be paid with a credit card. You can choose to either pay the full amount or just the $20 deposit. The remainder of your course fee will be due on or before the first day of lessons. We do accept cash or checks (made payable to Augustana LTS) if you come into the office at the Elmen Center or mail the payment to our office. If you choose to pay by cash or check, you will be required to pay the full amount. 

Gift Cards, certificates, payment credits

If you are paying for any part of your registration fee with an Augustana Learn to Swim gift card, certificate, or payment credit, the original document must be presented to a Learn to Swim employee at the Elmen Center Recreational Services front desk. If the certificate does not cover the full cost of lessons, a deposit is required (as explained above), and the certificate must be brought no later than the first day of lessons, along with any remaining payment due.

Credits and Transfers

If a child starts the session but is unable to continue/finish (due to illness, family emergency, etc.), a proper credit may be issued at the discretion of the Augustana Learn to Swim Director per the request of the customer. Any credit that you have in your account will automatically transfer forward to a future session.

Waiting Lists

If there are no openings in the class for which you wish to enroll your child, he or she may be placed on the waiting list. A deposit is not required for the waiting list. You may be enrolled in one class and on the waiting list for another class that better fits your schedule. Payment is only required for classes in which your child is enrolled.