Getting started with your new Augustana Google Apps account.

Frequently Asked Questions

How do I get to my new account? You can go to www.augie.edu/students and click the email link. This page will let you access your new account and your old account (so that you can transfer your old mail). You can also just type http://mail.ole.augie.edu/ and you will go to your Augustana Gmail account.

How do I move my old mail to my new Augie Gmail account?

If you have just a few messages and no folders you can forward them but you must use this special address insert-your-login-here@g.augie.edu

If you have quite a few messages, but no folders Google has a good set of instructions for getting your mail from your old Ole account - to you r new one. This method will work great if you do not have messages stored in folders. Make sure to uncheck- Leave a copy on server and & Always use SSL

If you have old messages in folders – how can I move those? If you have messages in folders and you would like to move them to your new account, the HelpDesk can move them for you. You will need to stop at the HelpDesk and fill out an information form.

What about my address book? Your address book on OLE can not be moved to your new Gmail account. You will need to reenter your addresses.

What is my new address? You don't have a new address. The OLE address you have always used will still work.

I use a POP or IMAP client to read my mail from OLE. What do I need to do?
Login to your Google Apps account. Click on Settings then Forwarding and POP/IMAP. Click on Enable POP or IMAP which ever you choose to use then use these settings
Your incoming server name is pop.gmail.com
Y our outgoing server name is smtp.gmail.com
Your user name is your full address username@ole.augie.edu
Make sure to check "Outgoing server requires authentication"
Make sure to set your Port to 465 for outgoing mail and port 995 for incoming mail
Make sure to check - this server requires SSL for both incoming and outgoing mail

I forward my OLE mail to another account. What do I need to do? Your forward will no longer work. If you want to continue to forward your new messages to another account, you will need to login to your Augustana Google Apps account and set up forwarding there. Once in your account click on Settings and then POP/IMAP and fill in the required box.

How do I find other student’s email addresses?

1. In your mail account, click on Compose Mail.
2. Click on Choose from contacts below the To: field to bring up your shared address book.
3. In the pop-up window, you'll see a list labeled Most Contacted, which contains your most frequently used contacts. To see a list of all your personal contacts, click on All Contacted. To send to people on these lists, simply click on all the contacts you want to send to to add them to the To: field below. Note: These lists are both propagated from your personal contacts. If your account is new, these lists may be empty.
4. To send to a user at your domain who isn't included in your personal contacts list, simply type the first few letters of their first name, last name, or username into the search box. You can also search for a nickname or email list. When your desired contact appears, click on the name to add that contact to the To: field.
5. When you've added all the contacts you wish to send to, click Done to compose and send your message to the selected contacts.
6. Once you've sent to a contact from your shared address book, they'll be added to your contacts list. The next time you want to send them a message, their email address will auto-complete as you begin to type it.

Your mail account will auto-complete the names of users at your domain when you begin to type them in the To: field while composing a message.

How do I find email addresses for faculty? All faculty and staff addresses can be found in the Buzz Book on my.augie.edu. Just be sure to click the faculty/staff tab.

How do I change my Augustana Google Apps password?
Click: Settings
Click: Accounts
Click: Change my Password and follow the instructions

Are there quick ways to get to the different pieces of my Google Apps account?
mail.ole.augie.edu will get you to your Inbox
start.ole.augie.edu will get you to your Start up page
docs.ole.augie.edu will get you to your documents
calendar.ole.augie.edu will get you to your Google calendar