Policy for Information Technology Purchases

Information Technology (IT) Policy for Information Technology Purchases

All Augustana technology purchases must be approved and coordinated through Information Technology Services (IT). Any technology not purchased through or with the approval of IT will not be supported by IT. For any purchases over $5,000 IT will require a signed approval form by your Director/VP and Finance before an order can be placed.

Not supported by IT means:
- IT will not troubleshoot or repair unsupported systems,
- IT may not allow unsupported systems on the network,
- IT may not load software on unsupported systems.
- Any not supported technology that impairs the campus technology infrastructure will be removed.

IT imposes this support policy in an effort to:
- limit the number and kinds of systems our staff needs to learn,
- maximize our depth of knowledge on systems IT has found of high quality and dependability,
- assure the quality and value* of systems purchased by Augustana University,
- assure we can get tech support and parts for supported systems,
- minimize potential security risks.
*There are often significant differences in enterprise quality systems versus consumer quality, off the shelf systems (which are sometimes cheaper, but not better options).

IT may approve special technology purchases not made thru IT on a case by case basis. In these special cases, IT will let the department know what level of support to expect on the equipment, ranging from complete to no support.

In general, all technology purchases should be reviewed by IT. IT can assist with most technology needs, but some items further removed from “information technology” will be left up to the department and may not be supportable by IT. The following is a non-exhaustive list of technology IT can support and can help purchase:

  • Computers & Computer Components (disk drives, RAM, CD/DVD drives),
  • Computer Peripherals (disk drives, monitors, mice, keyboards),
  • Data Projectors & Large Display systems
  • Most Software (specialized software may be left up to the department).
  • NOT PRINTERS, Augustana uses Managed Print Services and does NOT support individual printers

Some of the above will have varying levels of support that will be explained when purchasing. Maintenance and recycling fees will apply to purchases.

Other supplies not purchased thru IT:
- Printer supplies, ink, toner: Augustana uses Managed Print Services and does NOT support individual printers.
- Video, TV, Instructional Media (start with Media Services in the Augustana Mikkelsen Library).

Other Resources

Pricing Guideline

Annual Technology Budget Request for NEXT Budget Year