Viking Flex Plan — Q&A

Augustana University is committed to providing an in-person learning experience for students. This experience, called The Viking Flex Plan, will incorporate both face-to-face learning as well as an online learning component. This model will be implemented for the health and safety of all of our students, staff and faculty as well as to create the best possible on-campus experience. Below is information regarding the plan. Please direct questions about the Viking Flex Plan to

·       General J-Term and Spring Semester 2021 Information

·       Housing, Dining and Move-in

·       Welcome Week

·       Health and Safety

·       Academics

·       Academic Policies and Support

·       Mikkelsen Library

·       Athletics

·       The Arts

·       School of Music

·       School of Education

·       Bookstore

·       Campus Ministry

·       Student Success Center

·       Facilities

·       Events


General J-Term and Spring Semester 2021 Information

Q: What is the plan for J-Term and Spring Semester 2021?

A: Augustana intends to continue with the Viking Flex Plan for J-Term and Spring 2021. January Interim, also known as J-Term, will begin on Tuesday, January 5, with both in-person and online courses that will still allow for innovative course engagement, creative projects, as well as a safe and successful finish for course instruction on Thursday, January 28. Augustana will begin its spring semester as originally planned with in-person classes on Wednesday, February 3, similar to Fall 2020, with an emphasis on in-person courses, many including integrated virtual components.

Q: Where can I find the academic calendar for J-Term and Spring Semester 2021?
A: The academic calendar can be found at

Q: Were any changes made to the academic calendar for J-Term or Spring 2021?

A: Yes, two changes were made. First, Augustana’s Easter and spring breaks have been combined into one break, scheduled to take place from Saturday, March 27, through Monday, April 5, with classes set to resume on April 6. The last day of course instruction for Spring Semester 2021 will be Thursday, May 13. The second change is a the addition of a Reading Day on Friday, May 14, with final exams set to conclude on Thursday, May 20. However, the President’s Council and the Viking Flex Task Forces will keep a close eye on conditions, meeting weekly and monitoring the virus and the effectiveness of the Viking Flex Plan. Plans are likely to evolve in response to changing conditions in the community and on campus.

Q: "If a student contracts the coronavirus while enrolled at Augustana and is hospitalized or misses a significant amount of the semester, what will be the refund policy?"

A: Augustana’s existing withdrawal policies apply for fall J-term and spring semester, including following federal financial aid guidelines and policies related to refunds. If a student moves off-campus, a prorated room and board refund will be calculated based on the amount of time spent on campus, regardless of whether he or she remains enrolled in classes. Every effort will be made to enable students to remain enrolled and catch up on coursework, even if they must self-isolate and/or need to miss periods of time in class. We will work individually with students on extensions if a significant absence occurs during the second half of the semester. Our goal is to help as many students as possible make progress towards graduation, even amid possible challenging circumstances. If a student withdraws completely from classes, a prorated refund will be granted based on the amount of time enrolled, at which point no tuition refund will be granted. 

Q: Is there a COVID-19 relief fund for students? 
A: A student emergency fund administered by the Dean of Students Office has been established for this purpose. The university continues to monitor federal programs and other potential sources of additional financial support for students. 

Q: What is the threshold for the number of people with COVID-19 on campus before the university moves to fully remote learning?
A: There is not a specific number or percentage. We will evaluate the situation on an ongoing basis, taking into account AU’s capacity for quarantine, the capacity of local health systems, our ability to maintain normal campus operations and deliver the quality academic experience outlined in the Viking Flex Plan.

Housing, Dining and Move-In


Q: When can I come back to the residence halls after winter break?

A: Returning Students: The residence halls will be open for returning studens on Sunday, January 3, at noon. The Ordal Dining Hall will open at 5 p.m. on Monday, January 4, so please plan accordingly.

New Students: New students will receive their key at orientation.

  • January Orientation — Monday, January 4, at 10:30 a.m.
  • February Orientation — Tuesday, February 2, at 10:30 a.m.

Q: Can I have help moving back to campus? 

A: If you’re returning to campus from Fall 2020, you will not be permitted a guest inside the building. If you’re moving onto campus for the first time, then you may have one outside guest with you. Your guest will have to wear a mask and practice all safety protocols. 

Q:  Can I change my meal plan?

A:  Students can make changes to their meal plans through Friday, January 16, 2021. Changes can be made on the Augustana portal until December 4, 2020. After December 4, students must email to make changes.

Q: What is the guest policy in the residence halls?
A: Augustana University is committed to the health and safety of all students in our residential communities. Due to the fluidity of COVID-19 and in following the guidance of reducing contact with others, we are implementing a "no guest" policy in our residence halls. This means anyone not enrolled at Augustana is not allowed in the residence halls. This policy applies to family members, friends, significant others, co-workers, etc.

The guest policy for current on-campus students will remain with students having card access to all residence halls until 12 a.m.-midnight. After 12 a.m.-midnight, students will only have access to the residence hall in which they live. All health and safety guidelines remain in effect with masks required outside of individual residence hall rooms and encouraging physical distancing in all settings.

This guest policy is effective as of August 21, 2020.

Q: Will I have a roommate if I’m living on campus?

A: If you requested a roommate, we will match you with one. Single rooms will be assigned based on individual accommodation needs and availability. For more information on room selection, students may contact

Q: Can I change from a double room to a single room if it is medically necessary?

A: Single room requests are considered by the Dean of Students Office in cooperation with Residential Life in the Office of Student Affairs. Augustana has limited housing space dedicated to single living; however, priority will be determined by the documentation received and the specific needs of students. Please contact Susan Bies, director of accessibility and academic support at 605.274.5503 or

Q: What precautions will be taken to ensure students will be safe in the dorms given COVID-19? What changes have been made in the residence halls?

A: Students have been asked to sign the Viking Flex Health & Safety Pledge, a commitment to adhere to the established health and safety protocols. Students will wear masks in the buildings and practice physical distancing when possible. Furniture in the residence halls has been rearranged and/or removed in day rooms to ensure physical distancing. Guest policies have been modified and are expected to be followed. Frequent cleaning and disinfection efforts will be undertaken both by facilities staff but also by Viking Advisors during their rounds. Signage, posters, and messages will be visible, reminding students how to keep the residence hall community and themselves safe and healthy throughout the academic year.

Q: Will only the residents of each residence hall or apartment building be allowed in those facilities?

A: We want to limit the size of gatherings inside the buildings as much as possible. Visitors are allowed, but must abide by AU’s health and safety guidelines for residence halls or apartments. Modified hours for guests/visitors will be in place.

Q: Are there any restrictions on students going off-campus?

A: We strongly recommend that students practice good health and safety measures while off-campus; the Viking Flex Health & Safety Pledge applies both off-campus and on-campus. While students may have off-campus jobs, internships, family commitments, and other reasons for leaving campus, the academic calendar under the Viking Flex Plan was designed, in part, to limit travel. Students are encouraged to exercise good judgement in making off-campus travel plans. We want to make sure students understand that as an AU community, all faculty, staff, and students must take the Pledge seriously and responsibly adhere to our community standards. The Code of Student Conduct will be enforced, and for students who live in campus housing there will be a quick intervention and sanctions administered if protocols are disregarded. If necessary, students will be removed from campus housing.

Q: Where will students quarantine? Who will bring food, medicine, or other items?

A: The university has designated spaces along the perimeter of campus for student quarantine. Staff from the Dean of Students office or designee will communicate with the student and deliver food from the dining services. Students will be responsible for their medications, both prescription and over-the-counter. Students should bring a 14-day supply of all personal medications along with personal items when entering quarantine or self-isolation.

Q: What about the on-campus living requirement? If students do not feel safe living in a residential community, will it be waived?

A: Yes, that is an option and the housing requirements  will be reviewed on a case by case basis. Any student who doesn't feel safe or comfortable should contact the Dean of Students office to discuss next steps.

Q: What precautions will be taken to ensure students will be safe in the dorms given COVID-19? What changes have been made in the residence halls?

A: Students have been asked to sign the Viking Flex Health & Safety Pledge, a commitment to adhere to the established health and safety protocols. Students will wear masks in the buildings and practice physical distancing when possible. Furniture in the residence halls has been rearranged and/or removed in day rooms to ensure physical distancing. Guest policies have been modified and are expected to be followed. Frequent cleaning and disinfection efforts will be undertaken both by facilities staff but also by Viking Advisors during their rounds. Signage, posters, and messages will be visible, reminding students how to keep the residence hall community and themselves safe and healthy throughout the academic year.

Q: Will only the residents of each residence hall or apartment building be allowed in those facilities?

A: We want to limit the size of gatherings inside the buildings as much as possible. Visitors are allowed, but must abide by AU’s health and safety guidelines for residence halls or apartments. Modified hours for guests/visitors will be in place.

Q: Are there any restrictions on students going off-campus?

A: We strongly recommend that students practice good health and safety measures while off-campus; the Viking Flex Health & Safety Pledge applies both off-campus and on-campus.  While students may have off-campus jobs, internships, family commitments, and other reasons for leaving campus, the academic calendar under the Viking Flex Plan was designed, in part, to limit travel.  Students are encouraged to exercise good judgement in making off-campus travel plans. We want to make sure students understand that as an AU community, all faculty, staff, and students must take the Pledge seriously and responsibly adhere to our community standards. The Code of Student Conduct will be enforced, and for students who live in campus housing there will be a quick intervention and sanctions administered if protocols are disregarded. If necessary, students will be removed from campus housing.

Q: Where will students quarantine? Who will bring food, medicine, or other items?

A: The university has designated spaces along the perimeter of campus for student quarantine. Staff from the Dean of Students office or designee will communicate with the student and deliver food from the dining services. Students will be responsible for their medications, both prescription and over-the-counter. Students should bring a 14-day supply of all personal medications along with personal items when entering quarantine or self-isolation.

Q: What will Mid-Year Orientation look like for new students? A: Whether a new student is starting in January or February, Mid-Year Orientation is designed to introduce new students to the Augustana community. The schedule is currently in development, but we can share the following details:

  • Monday, January 4, 2021, at 10:30 a.m., for new students starting at J-term.
  • Tuesday, February 2, 2021, at 10:30 a.m., for new students starting at spring semester.
  • A welcome session will include introductions to important resources and people on campus as well as an opportunity to get individualized questions answered.
  • For those living on campus, keys will be available immediately following the presentations.
  • For those living off campus, there will be time to get important tasks completed (purchasing books, getting your ID, etc.)
Masks are required at Mid-Year Orientation.


Q: What campus dining options will be available?

A: The Sub ConnectionViking Grill, Starbucks@Siverson, and the Ordal Dining Room will continue to provide full service, including a new meals-to-go option. Modified operations will include physical distancing protocols and one-way traffic lines.

Q: What will campus dining look like? Are you limiting capacity?  Will the cereal/fountain drinks/salad bar in the Ordal Dining Room still be available? If so, how often will they be sanitized?

A: The current dining room seating configuration has been reduced by about 50 percent from previous years. This arrangement allows for multiple types of seating for our students, including larger tables for pods/family groups, smaller tables for groups of 2-3, and many single tables, all spaced for proper physical distancing.

Dining room food platforms will be configured to help ease congestion and wait times. Most self-service food items will now be served by employees or have individual packaging for student safety. The salad bar and soup station will be transformed into a new staff-served offering that is located away from the beverage line to reduce congregation and congestion. 

The soda fountain has always been touch-free, but we have installed sneeze guards on them for an extra level of protection. Other self-serve dispensers such as cereal, milk, and coffee will have napkin dispensers nearby and signage requesting students use these napkins as a barrier when touching handles. In addition to the protective barriers, students will continue to see our attendants cleaning and sanitizing tables and touch points throughout the day and during traditional mealtimes. Each afternoon, the dining room will also close down for a short time to allow for more thorough sanitation. These times will be published along with dining room hours of operation.

Q: Are takeout options available in the Ordal Dining Room?

A: Yes. Students now have the opportunity to get meals-to-go using an eco-friendly container that can be cleaned and sanitized after each use. Students may request this option when checking in with the cashier.

Q: Will hours in the Ordal Dining Room be extended to accommodate for physical distancing?

A: Dining room hours are unchanged at this time, however we have added several new options to assist with physical distancing.  Most notable, perhaps, is our mobile ordering option utilizing Sodexo’s BITE app. Students will now be able to order dining room entrees via the app and pick up at a designated location. Mobile ordering will be available not only for the Ordal Dining Room, but also the Huddle (SubConnection/Viking Grill), and Starbucks.  Mobile ordering can utilize meal plan swipes for the Ordal Dining Room, and either Dining Dollars or credit card payments for retail locations.

Another exciting addition to campus is the new quick stop store located in the lower level of the Froiland Science Complex. The store offers a quick “Grab-N-Go” lunch consisting of deli sandwiches, deli wraps, entree’ salads, sides and drinks. These “Grab-N-Go” meals can be purchased with a meal plan swipe, offering students a dining option outside of the Morrison Commons. 

Q: What is the plan for meals if students are in quarantine?

A: Students will be able to order and select their meals using Sodexo’s Mobile Ordering Bite app. These meals will then be coordinated and safely delivered to the student in quarantine.

Health and Safety

Q: Are Augustana student eligible to get the COVID vaccine?

A: Yes! All Augustana students now have the opportunity to receive the COVID-19 vaccine! To schedule your vaccination appointment:

  • Schedule through your South Dakota primary care provider.

• Sanford Health

  • If you are a Sanford patient, you should see the option to schedule your appointment when you log in to your Sanford MyChart account. 
  • You may also schedule your appointment directly through the Sanford website.

• Avera Health

  • If you are an Avera patient, you should see the option to schedule your appointment when you log in to your Avera Chart account.
  • You may also schedule your appointment directly through the Avera website.

• Pharmacies

  • A large number of pharmacies around the Sioux Falls area are now providing the vaccine. Please refer to the pharmacy vaccination location list to identify your preferred pharmacy. Within the list you will find a direct link to the pharmacy’s website where you can schedule your vaccination appointment.   

• If you are part of a group that has previously been invited to receive the vaccine, please review the instructions in the email you received:
• Employees (including student employees) 3/9/2021
• Students living in dormitories (campus housing) 3/16/2021
• You may also follow the instructions listed above.

There may be appointments available this week — please feel free to schedule as soon as you see an available appointment.
Reminder — Please Report Your Vaccination(s)
We ask that you please keep us informed of your status by reporting the dates of your two vaccination doses on your portal. Please enter the date of your first vaccination as soon as you receive it.

Q: What is the Viking Flex Health and Safety Pledge?

A: The Viking Flex Health and Safety Pledge, developed and signed in the fall of 2020, is a covenant outlining important health and safety protocols, to which the university is asking all members of our campus community to commit. We’re all in this together to prevent the spread of COVID-19 on our campus.  

Q: There have been confirmed cases of COVID-19 on campus. What ongoing measures will continue to limit the risk for the student population?

A: Like most organizations our size, we have experienced positive cases among staff and students. We trust in the well-developeed and evolving health and safety protocols outlined in the Viking flex Plan, as well as in our collaborations wwith the City of Sioux Falls, Sanford Health and other partners in the community. We will continue to stay focused on protocols and processes to help reduce the likelihood of transmission as we manage through the ongoing uncertainty. We will continue to stay focused on protocols and processes to help reduce the likelihood of transmission. We will continue to undertake effective contact tracing and other appropriate actions to minimize the scope and scale of any potential outbreaks. 

Q:  What changes with protocols once I am vaccinated?

A:  You are considered vaccinated when you are 14 days after receiving the final dose of the vaccine.  Once you are vaccinated, you will still be required to follow the Viking Flex Health and Safety Pledge as well as, the Campus Mask Policy.  You will be able to avoid quarantine if you are a close contact. Please keep the University informed if you have been vaccinated through the vaccination reporting form on the portal.

Q: What type of graphic reminders about distancing and face masks are present on campus?

A: Every residence hall room, apartment and theme house has infographics with information on symptom monitoring, resources and mask information. There is additional signage on physical distancing and mask requirements in all campus buildings along with digital signage running on Augie TV.

Q: Will I be required to quarantine for 10-14 days when I return from break if I am from outside of the Sioux Falls area?

A: No, an acclimatization or quarantine period is not currently required upon arrival to campus for the J-term or spring semester. In preparation for returning to campus, however, students should avoid large gatherings, monitor for any COVID symptoms for at least five days prior to moving back to campus (if living on campus) or the start of spring classes. Note: Athletes may be subject to an acclimatization period.

Q: Will all students and faculty be tested for COVID-19 on a regular basis since asymptomatic or presymptomatic transmission is possible?

A: We have been collaborating closely with the City of Sioux Falls, Sanford Health and other partners in the community since last spring, and testing strategies is a topic that we have been carefully evaluating and will continue to evaluate as testing technologies evolve. Following recent additional consultation, at this point we do not plan to provide regulatory mandatory testing for asymptomatic students and faculty.

Q: What are the differences between self-monitoring, isolation and quarantine?

A: As defined by the Centers for Disease Control and Prevention (CDC), self-monitoring is a tool to provide early detection of infection. Self-monitoring involves taking your temperature daily to monitor for a fever of 100.4 or greater. Other symptoms to monitor include the following: cough, sore throat, muscle or body aches, shortness of breath, fatigue, headache, chills, new loss of taste or smell, runny nose, congestion, diarrhea, nausea or vomiting.

As defined by the CDC, isolation is used to separate people infected with the virus (those who are sick with COVID-19 and those with no symptoms) from people who are not infected. While in isolation, the sick or infected individual should separate themselves from others by staying in a specific “sick room” or area.

As defined by the CDC, quarantine separates and restricts the movement of people who were exposed to a contagious disease to see if they become sick. Quarantine is used to keep someone who might have been exposed to COVID-19 away from others. Quarantine helps prevent spread of disease that can occur before a person knows they are sick or if they are infected with the virus without feeling symptoms. Individuals who have a pending symptomatic test for the virus or are a close contact will be instructed to quarantine while awaiting test results.

Q: What should I do if I think I might have COVID-19 symptoms?

A: If you have or think you might have COVID-19, it is important to stay away from other people. Call the Campus Clinic (605.274.5552) for further instruction. If you have an emergency warning sign (including trouble breathing, chest pain or pressure, confusion, inability to wake or stay awake, bluish lips or face), get emergency medical care immediately by calling 911.

Q: What if I think that my symptoms might be something simpler like a cold, the flu, or allergies? 

A:  It is important to note that you should NOT come to class or be around other people, even if you’re unsure what your symptoms might mean. Now is not the time to “tough it out.” Faculty are prepared for the fact that students may follow classes online or otherwise be away for periods of time. Call the Campus Clinic immediately if you’re experiencing any potentially COVID-related symptoms to determine if you should be tested for the virus before returning to class or other campus activities. Our collective efforts on this front are imperative to prevent the spread of COVID-19 on campus.

Q: Will Augustana provide flu shots to students?

A: Students can get flu shots at any time in the Campus Clinic   located in the lower level of Solberg Hall. The University will also be providing flu shot clinics, with physical distancing parameters in place. Students should bring their insurance cards as all flu shots will be billed to the student’s insurance.

Q: Will the Campus Clinic be staffed 24/7?

A: Students are encouraged to call ahead. The Campus Clinic phone number at 605.274.5552 will be answered by Sanford Health medical staff during both normal business hours and after hours. The after- hours medical staff will answer and triage student symptoms and provide a plan.

Q: What are AU’s general guidelines for self-monitoring?

A: The campus community should self-monitor daily to protect others and detect illness early. Taking your temperature in the morning to monitor for a fever of 100.4 or greater before leaving your place of residence is an important self-monitoring protective measure.

Q: What are AU’s general guidelines for quarantine while waiting for test results?

A: Augustana will not permit students to quarantine in campus residence halls. Members of the campus community who have had close, prolonged contact (closer than six feet for more than 15 cumulative minutes, as currently defined by the CDC) with a COVID-19 positive individual, or who exhibit symptoms and have been referred for testing, will be required to quarantine in university-owned or contracted housing (but not in residence halls) while they await the results of their test.  

Q: How will I get to the testing facility in Sioux Falls if I have symptoms and am referred for testing?

A: If you are unable to drive yourself to a testing site, Augustana has contracted with a local transportation company to transport students free of charge.

Q: What are AU’s general guidelines for solation?

A: Augustana will not permit students to solate in campus residence halls. If a member of the campus community tests positive for COVID-19, the university will ask them to self-isolate at home or off-campus for 10-14 days, depending on symptoms onset and resolution.

Q: If I need to quarantine or isolate and cannot go home, where will I do so?  

A: Every effort will be made for students to quarantine at home to protect the campus community. In cases where this is not possible, the Augustana COVID-19 Response Team (605.274.4124, option 2 or will secure quarantine or isolation options in university-owned or contracted housing (but not in residence halls). Augustana, will work with students to develop a plan to safely return to classes/campus/activities following the self-isolation period.

Q: If I have to quarantine or isolate in university-provided housing off-campus, how will meals work?
A: The Dean of Students Office will work with students and dining services to provide meals to students quarantining in the designated university-owned or contracted housing.

Q: What other protocols are in place related to quarantine and isolation?

A: Students needing to quarantine and/or isolate will work with the Augustana COVID-19 Response Team (605.274.4124, option 2 or on next steps. The Centers for Disease Control and Prevention (CDC) quarantine guidelines will be followed, and regular check-ins by the COVID-19 Response Team will be conducted.If students are required to quarantine or isolate, faculty will be notified by the Dean of Students Office and will work with individuals to allow for continuity of coursework as much as possible. The hybrid/flexible course delivery model many faculty are implementing as part of the Viking Flex Plan is designed, in part, with this possibility in mind.

Q: Knowing that college students are adults and that AU must follow HIPPA and privacy laws, will you inform parents/guardians if students get sick?

A: Yes. Augustana will work with students to obtain permission to call their parent/guardian/emergency contact in the event they test positive for COVID-19. In a case where the student is unable to give consent due to severe illness, the University will notify the student's parent/guardian/emergency contact to provide appropriate information and create a plan. This communication will come from the Dean of Students Office and will use contact information given to the University by the student.

Q: How will Augustana handle contact tracing?

A: We have created the Augustana COVID-19 Response Team that will cover all aspects of campus (Academics, Residence Life, Employees, Athletics, Events). When notified of a positive case on campus, this team will start the contact tracing process of identifying those who may have been exposed and contact them with next steps. We will follow the CDC definition of exposure to determine who should self-monitor, isolate or quarantine. For COVID-19, exposure is defined by the CDC as any individual who was within 6 feet of an infected person for at least 15 cumulative minutes starting from 2 days before illness onset. If you are exposed on campus, you will be notified and given further instruction for self-monitoring, quarantine and possible testing. Students who are asked to quarantine will be advised to do so off campus - either at home or at a campus designated location. 

Q: What if I have been in contact with someone who has been exposed to a confirmed COVID-19 patient?

A: A: If you are healthy and the exposed person you came into contact with did not have any symptoms and has not tested positive for COVID-19, you do not have to get tested or quarantine. As an ongoing health and safety measure, wear a mask, practice hand hygiene, self-monitor for symptoms and practice physical distancing.

Example: Person A is COVID-19 positive and needs to self-isolate for ten days. Person B has been within six feet of  Person A for greater than 15 minutes. Person B is considered a close contact and needs to quarantine for 7-10 days even if asymptomatic. Person C has been closer than six feet for more than 15 minutes to asymptomatic Person BPerson C is not considered a close contact and does not need to be quarantined as long as Person B is asymptomatic. Person C needs to continue to wear a mask, practice hand hygiene, self-monitor for symptoms and practice physical distancing.

Note: Protocols are subject to change per CDC guidance and recommendations from local health authorities.

Q: What safeguards does AU have in place in the residence halls and classrooms? 

A: Augustana University has been working with state and local health officials to educate, create policies and provide resources to decrease risk of transmission. Physical distancing, air quality controls, frequent sanitization and health education on self-hygiene practices are being implemented in residential and classroom settings. Mask usage will be encouraged or required in specific locations on campus when physical distancing is difficult.
We will work individually with students at high risk for severe illness related to COVID-19 to develop an online course schedule. Students who are high risk for severe illness or in need of accommodations may contact Susan Bies at for more information. 

Q: Who should I contact if I am sick or not feeling well?
A: All members of the campus community should call the Campus Clinic at 605.274.5552 to speak with the nurse regarding symptoms and next steps. Students may also contact the Dean of Students Office at 605.274.4124.

Q: Who should I contact if I have a pending symptomatic COVID-19 test, a positive test, or I am a close contact to someone with a positive test?

A: Contact the Augustana COIVD-19 Response Team at 605.274.4124 (option 2) or This team will work with individuals on the tracking of their testing, quarantine and isolation periods and monitor and support them throughout the process.

Q: When and where are masks required on campus?

A: Masks will be required in every building with some exceptions to include individual residence hall rooms, individual office spaces, and anytime the recommended physical distancing is difficult. Signs will be posted at entrances to buildings. View the campus mask policy for building-by-building guidance and additional information.

Q: When masks are required in particular locations on campus, who will provide them?

A: The campus community should plan to provide their own maskes. If help is needed in obtaining a mask(s), students may contact the Dean of Students Office at Employees may contact the employee health educator for assistance.

Q: How do I know when I need to wear a mask?

A: The Augustana University Campus Mask Policy provides great detail, including AU Mask 101 — a guide to practical application. 

Q: There are many types of masks. What are the mask requirements at AU?

A: Our mask policy indicates the following as appropriate masks for use on campus:

Face masks should consist of at least two layers of tightly woven fabric (no large holes) and should cover your nose and mouth without large gaps.

  • The mask should be adjustable with ear loops or ties. (For people who wear glasses, look for a mask with a bendable border at the top so you can mold the mask to fit the bridge of your nose and prevent your glasses
    from fogging.)
  • Professional masks, such as N95 masks, should be reserved for health care workers.
  • Cloth or disposable procedure masks are safe options for the public.
  • Face masks must be of an appropriate design and not include anything that would be considered graphic or offensive by others.
  • Finally, one’s face mask must be designed for use as a face mask (as opposed to having some other original purpose, like a bandana or a scarf). 

Q: How will mask wearing and physical distancing be enforced on campus?

A: The entire campus community must commit to appropriate safety measures including, but not limited to, wearing masks and physical distancing. Students, faculty and staff are asked to adhere to the guidelines outlined in the Viking Flex Health & Safety Pledge as a condition of being on campus. Non-compliance will be handled on a case-by-case basis, beginning with a conversation with the person not following the health and safety protocols. Additional non-compliance might require additional steps to include the Dean of Students Office, Human Resources, and ultimately a decision as to whether the person should remain on campus.

Q: Why is Augustana recommending or requiring masks?

A: The goal is safety for our students, faculty, and staff. Based on current research regarding how the novel coronavirus spreads, the university is taking precautions that are appropriate for the academic and residential environments in which we operate. Mask wearing in classrooms can help stop the spread of the virus and therefore helps achieve the goal of safety especially a) for those who are immunocompromised or b) for those who are interacting with individuals who are not taking precautions in other places.

Q: Am I required to have my own thermometer?

A: Yes, all students will be required to bring their own thermometers to self-monitor for symptoms of COVID-19. The Centers for Disease Control and Prevention recommends taking your temperature on a daily basis and monitoring any fever over 100.4 degrees.

Q: What is university protocol in regard to asymptomatic testing?

A: The current advice of our medical partners is that large-scale asymptomatic testing will not be effective for the Augustana community.  A working group consisting of campus health and safety staff, health science faculty, athletics staff, and community health partners are meeting weekly to discuss testing and other related issues as new research and medical advice become available.  As outlined in answers to corresponding questions in the Health and Safety section of this FAQ, clear protocols and procedures have been developed around symptomatic testing.  As with other policies and procedures during the pandemic, AU will continue to monitor medical recommendations and determine modifications as necessary.  


Q: Will there be a final exam week?

A: At this point in time, the plan is to complete the semester on campus, therefore final exam week will run as it has in the past. The schedule will be available at  Students should plan to remain on campus through May 20. 

Q: Why is there 20 minutes between classes?  

A: The product used between classes for disinfecting takes ten minutes to be effective. The 20 minutes ensures there is enough time for occupants to leave their areas, the disinfectant to be applied, time needed for the disinfectant to be effective and then time for new occupants to occupy the space.

Q: What do classroom settings look like?

A: Classrooms have been rearranged with physical distancing in mind. The set up varies from classroom to classroom, as the layout of each room is unique. For example, rooms with tables that used to seat two students now have one chair. In rooms with fixed seating, some chairs have been removed with the remaining spaced appropriately. Where seating is flexible, tape has been placed on the floor to ensure that chair/desk placement adheres to guidelines. In addition, students will see plexiglass shields either mounted or suspended in front of instructor stations. Additional technology has been installed in each room to allow for lectures to be viewed virtually when necessary. 

Q: How will AU maintain safety in lab settings?

A: Due to the variety of physical lab settings and lab activities in our courses, we plan safety procedures on a course-by-course basis to ensure that students have an excellent lab experience while remaining safe. In addition to mask use, there will be modified traffic flow, physical spacing, and conducting lab activities over a longer period of time to allow fewer students in the lab at once. In nursing labs, students will wear face shields as well as masks when appropriate. 

Q: How do faculty office hours function?

A: Faculty are being encouraged to hold individual meetings with students virtually when possible. Indoor face-to-face meetings should occur only where there is masking, adequate physical distancing, and prior disinfection of surfaces. In practice, that means that faculty and students should meet by appointment, providing adequate time between meetings for cleaning. 

Q: What technology requirements are there for students in the Viking Flex Plan?
A: While the focus of Viking Flex is on in-person learning, many courses will include virtual components and our campus community must also be prepared for a sudden return to online classes if conditions or state and local ordinances require it. To prepare for the virtual and online aspects of Viking Flex, students need to have the technology resources to enable continued learning. With that in mind, students should have access to an up-to-date computer and reliable internet with sufficient speed to handle Zoom meetings and other streamed content. The system requirements to use Zoom are published here. Keep in mind, the specific technology resources may vary from class to class depending on the software used for that specific course. Students should confirm the requirements with their professors. 

Q: If a professor tests positive for COVID-19, will all of their students need to quarantine on or off campus? Will another professor assume their class duties if the affected professor is unable to teach online during the quarantine?
A: It is unlikely that an entire class will have to enter quarantine if a professor tests positive. We are requiring physical distancing and masking in classrooms to minimize the chance of exposure. Faculty will generally be six feet away from students, in addition to standing behind a clear barrier or wearing a mask and/or face shield. These precautions will limit exposure and thus limit the need for quarantine.

In the Viking Flex approach to instruction, courses can be shifted to temporary online instruction with little disruption. As long as a faculty member is physically able to continue teaching, the course will proceed online. If not, the course will be covered by other faculty in the department whenever possible.

Academic Policies & Support

Q: What should I do if I want online-only courses this January or Spring semester?

A: January includes a mixture of online-only and in-person classes taught in a hybrid/flexible format. The Spring 2021 class schedule is also similar to the fall semester, with an emphasis on in-person courses. Some courses, however, exist exclusively in an online format (and some will require a student to be mostly in-person). You can search the course schedule in My.Augie to locate online-only classes. Select “main campus” in the campus field, followed by “off campus” for the building location. To continue to provide an education of enduring worth, Augustana provides flexibility only as the learning outcomes of each course allows. For example, the essential learning objectives of lab courses may permit students to attend virtually for two weeks if they need to quarantine, but not the duration of the term. Connect with your academic advisor or the Success Center to explore possible schedules that align with your needs. Your academic advisor or CAP specialist in the Success Center will help you connect with professors to assess your options if needed. 

Q: What should I do if I have academic concerns or am stressed about my courses?

A: At Augustana, you are not just a name or a number; you are our priority. A caring team of faculty and staff are eager to provide individual, ongoing support. If you are primarily concerned about your courses, choice of major, or study strategies, your best points of contact are your professors, your academic advisor, or the CAP specialist in the Success Center. Tutoring also exists in every academic area. Browse the schedule published online or contact the Success Center for tailored assistance. COVID has created disruptions for all of us. If you have mental health concerns, immediate assistance is available. Contact Augustana Counseling for free, confidential assistance. The Dean of Students and Residential Education & Housing also provide ongoing support. 

Q: What recommendations are being made to professors as they prepare their syllabi for each semester (i.e. term papers vs. exams, grade calculations, attendance, preparation for a transition to online)?

A: The Academics Working Group has developed and shared an extensive set of recommendations about hybrid course design and assessment of student learning. Furthermore, dozens of faculty have participated in intensive training on course development in the Canvas learning management system. Faculty are designing courses intentionally for the hybrid format, and with the understanding that traditional modes of assessment need to be adapted for the Viking Flex approach. Furthermore, courses are being designed in such a way that a pivot to online instruction (temporary or longer term) can be done with little disruption.

Q: What are the attendance policies if a student becomes ill?

A: Students who are feeling ill should NOT attend class. As possible, students will be asked to notify their instructor ahead of time to either make arrangements to attend class virtually or to make up the missed class time. Students who are not feeling well should follow the instructions to attend class virtually. In general, courses designed under the Viking Flex Plan are able to accommodate the needs of students who must be absent because they are experiencing symptoms of any kind, are in isolation or quarantine. Faculty are encouraged to emphasize student engagement and participation rather than attendance in the calculation of grades. 

Q: Will there be weekend deadlines if I have an online or hybrid course?
A: Individual faculty set deadlines for coursework, so please consult the syllabus for guidelines. As with face-to-face courses, students often complete work during weekends, even if the deadline does not occur on a weekend.

Q: Can I meet with tutors virtually?
A: Individual online tutoring is available at your convenience. Simply visit to learn more. Your professors may also announce group sessions tailored to your course and scheduled throughout the term, especially around exams. If you need additional assistance or have questions, please contact the Success Center at

Q: Are internships available?
A: Augustana continues to work closely with employers to offer off-campus experiential learning for students. Internships are posted in Augie Opportunities as they become available. Students are encouraged to contact the Student Success Center and the faculty internship coordinator of their respective academic department for personal assistance. As employers advertise positions with Augustana, they often ask about the ways students are keeping themselves and others safe. Students are encouraged to make good decisions to advance the common good and to prepare for employer inquiries.

Mikkelsen Library

Q: Do I have to wear a mask?

A: Yes, the Mikkelsen Library is a designated face mask area. Masks are required in areas of the building.

Q: Can I meet with a librarian if I need help with research?

A: Yes. 

Q: I’m taking my classes online. How do I access the library’s collections?

A: Off-campus students can access the library’s electronic databases via the library’s proxy server. Use your Augustana credentials ( username/password) to login. If you need access to items from our print collection, contact library staff at

Q: Am I able to request books and articles via Interlibrary Loan?

A: Yes, we are able to request books and articles for patrons. Keep in mind that some libraries are not open and there may be delays due to re-closures because of new Covid-19 outbreaks.

Q: Are the study rooms available?

A: Yes, please use the online booking system to reserve rooms ahead of time. Masks are required and to provide for physical distancing, the library asks that you limit occupancy to 50% of capacity.

Q: Can I still study in the library?

A: Yes, there will be a station at both entrances of the library with hand sanitizer and notepads. Take a note to leave on the table or carrel when you are finished. This will indicate that space has been used since cleaning.

Q: Are there computers available to use in the library?

A: Yes, there are desktop computers available on the main and lower levels. You may also check out laptop computers for use within the library. These are available at the main circulation desk.

Q: Is Media Services still accessible?

A: Yes, the Media Services Office is closed to the public, but you can request equipment, poster printing, lamination, and 3D printing via email ( or call Media Services at 605.274.4920.

Item pick up and equipment returns will be available on a cart outside Media Services Monday-Friday from 8 a.m. to 6 p.m.and at the main circulation desk at other times.

Q: Can I still use the Media Lab?

A: Yes, but we have changed the room capacity to four people to help with physical distancing. Those who use the online booking system will be given preference.


Q: Will there be winter sports?

A: Schedules featuring reduced competition and conference-only opponents for men’s and women’s basketball and wrestling were released by the NSIC in mid-November. These schedules start after January 1, and include eight home dates for the basketball programs, and three for wrestling. Schedules for swimming and indoor track & field are being compiled with similar principles in place of a limited number of opponents and competitions. 

Q: Will spectators be allowed at athletic events?
A: Determinations regarding spectator attendance and potential changes to the fan experience will be made in the coming months, with a focus on how to best keep all members of the Augustana community safe and healthy. Again, the situation is fluid and determinations about spectator attendance could change throughout the athletic seasons.

Q: What measures are being taken at the Elmen Center to ensure safe use?

A: Intercollegiate Sports: Currently, student-athletes must go through a pre-screening process before being allowed access to the building. Students sign up to workout with a cohort to minimize potential exposure. Access by swipe card brings each athlete to a check in table where their temperature is taken everyday and they must answer a series of questions. We will continue to limit the number of people allowed into athletic facilities.

Recreational Services: The Elmen Center will be open and available for use by the campus this fall. Campus community members will need to decide whether or not they are comfortable utilizing the Elmen Center facilities and programs. The Elmen Center has a clear policy regarding masks. We have an online reservation system for group fitness classes and weight room usage to limit the number of users at one time, and we have set high standards for cleaning equipment and facility areas. Hand sanitizer options are available throughout the facility. Through a thorough sign-in process we also have contact tracing protocols in place that will enable us to effectively respond to any positive COVID-19 cases.

Q: Under what circumstances can outside organizations rent and use Augustana athletic facilities?
A: Our top priority is the health and safety of Augustana students, faculty and staff. Once we have plans in place that can ensure the safety of our campus community, we will then be ready to entertain opportunities for outside groups to rent and use Augustana facilities.

The Arts

Q: Is music and theatre still meeting?
A: Yes, the Augustana University School of Music and the Augustana University Theatre Department are having classes, rehearsals and performances in a meaningful and safe way, leveraging the power of technology to share performances digitally or in person as safety allows.

Q: Will there still be music and theatre performances?
A: Yes, though they will undoubtedly look different than they have in the past, we are having performances on/off campus, leveraging live streaming capabilities with small/no in-person audiences. We will be continuously updating our plans based upon the latest information available.

Q: Will the Eide/Dalrymple Gallery and the Center for Western Studies (CWS) be open?

A: The Eide/Dalrymple Gallery and galleries of the Center for Western Studies (CWS) will continue to be open to the public. Mask compliance and distancing will be enforced. Receptions and other public events will be virtual. 

School of Music

Q: What is the current plan for music activities like practices and concerts?

A: Music ensembles have some additional restrictions to consider with the release of bioaerosols, and we continue to evaluate reports from the National Federation of High Schools study at the University of Colorado at Boulder, which is the most comprehensive study on the performing arts and safety measures related to COVID-19. From the guidance we have received, we are implementing the most conservative approaches to in-person music making so that we can continue to do what we love while being safe. These safety precautions include:

  • All performers wearing masks (we are working with custom mask designers to create masks that allow for full opening of the oral cavity while still keeping the nose and mouth covered)
  • Winds/brass instrument bell coverings/instrument bags
  • Not spending more than 30 minutes in a room when wind/brass/vocalists are performing — a period of 20 minutes must then pass to allow for adequate air exchange.  Ensemble directors and private lesson teachers have booked multiple rehearsal spaces so  we can proceed with our regularly scheduled rehearsal times.
  • All classroom cleaning protocols also apply to ensemble rehearsal spaces. Protocols for University-owned instruments will follow those we’ve received from the Yamaha Corporation.
  • Our performances look different, and we plan to use these as opportunities. We purchased equipment which will allow us to livestream performances. Some ensembles have elected to create online video projects akin to what we’ve all seen on YouTube, with squares of each musician performing in isolation, but all mixed together. The School of Music has completed its virtual Christmas Vespers 2020 multimedia production in collaboration with Campus Ministry — think 3D and the Washington Pavilion. Stay tuned for YouTube links and television broadcast dates/times in December at

General music-related questions can be sent to and all ensemble directors are available to address questions and concerns. 

Q: Are there private, applied lessons?
A: Private lessons will be virtual or in person at the discretion of the instructor.

Q: Are the practice rooms accessible/being cleaned?
A: It is the responsibility of each person who uses a practice room to sanitize the space after each use. Incoming students are encouraged to sanitize the space upon entering for their own safety. We are also scheduling practice rooms via

Q: Are pianos being sanitized?
A: It is the responsibility of each person who uses a piano to sanitize it after each use. Students and/or faculty are encouraged to sanitize the piano before playing and/or performing.

Q: How are we protecting percussionists and percussion instruments?
A: Percussionists have been assigned specific instruments, and this will not change throughout each semester. The standard practice has been, and will continue to be that students use their own sticks/mallets.

Q: How is the department addressing water release among brass instruments?
A: It is required that each player bring their own towel to empty their water into during practice, lessons and ensembles.

Q: Can we use chairs and music stands?
A: Yes, though the more we can minimize high contact surfaces, the better. Consider standing whenever possible.

Q: Are students/instructors being provided with masks?
A: As of now, it is the responsibility of each individual to have their own mask for routine use; however, specific masks for music making will be supplied and charged to each student’s account.

Q: Are students/instructors being provided with hand sanitizers?
A: Hand sanitizing stations have been installed across campus, and classrooms are equipped with cleaning kits. Practice rooms are equipped with a spray bottle and microfiber cloth.

Q: Will community members be allowed on campus/in rehearsals, etc.?
A: Yes, it is essential that all guests follow the same safety guidelines we are asking of our university constituents. Ensemble directors should work to communicate these guidelines to their members.

Q: Will the department continue to employ work study students?
A: Yes

Q: Are music ensembles touring?
A: Touring did not take place in Fall 2020 in order to keep our students safe. We will continue to monitor the public health guidelines and will adapt accordingly.

Q: I have another question that isn’t addressed here. Who can I email?
A: Please don’t hesitate to contact us at

 Sharon Lust School of Education

Q: What are the anticipated precautions for students required to observe practicum hours in schools?

A: AU will not have students completing traditional practicums in K-12 schools. Only student teachers have been given permission from our local school district partners to enter the schools. That being said, we have and continue to explore and implement a variety of other options, which include virtual and simulated teaching experiences, use of video vignettes, partnering with districts to support their efforts in the delivery of education to their students, developing a teacher-teacher candidate mentoring program, etc. We understand how vital it is for our students to develop the requisite knowledge, skills, and dispositions to be equipped to not only successfully complete student teaching and licensure, but to be able to make the transition into their first teaching positions. Teacher Education faculty continue to meet to develop robust alternatives for our students, as well as meeting with local school district personnel to find ways to partner that are mutually beneficial to meet their needs, as well as the needs of our pre-service teachers.

We have also been in close communication with our area school district partners, and all are welcoming student teachers into their buildings. Student teachers will work with their cooperating teachers throughout the semester as they support P-12 student learning. Student teachers for the 2020-21 academic year have been receiving communications from our Field Placement Coordinator, Becky Fiala, as well as our Certification Officer, Sharon Andrews. We will continue to provide support to our student teachers through the work of cooperating teachers and university supervisors in addition to the direct support that they also receive from Sharon and Becky. In addition to student teaching, all students are simultaneously enrolled in a Classroom Management course that was launched last year. This is another way for student teachers to be connected with each other, and with key faculty from within the School of Education.


Q: What are the bookstore hours?
A: The bookstore is open online 24/7. The physical bookstore in the Morrison Commons is also open.

December 7-16: 10 a.m.-3 p.m. December 17-20: CLOSED December 21-22: 10 a.m.-3 p.m. December 23: 10 a.m.-2 p.m. December 24-27: CLOSED December 28-30: 10 a.m.-2 p.m. December 31-January 3: CLOSED Interim hours, beginning January 4: Monday-Friday:  9 a.m.-4 p.m.

Saturday & Sunday: CLOSED

For more information, please visit

Q: When are J-Term, Spring Semester 2021 textbook rentals due?

A: J-Term textbook rentals are due Thursday, January 28, and spring textbook rental are due Thrusday, May 20. There are two options to return your rental textbooks, in-store or by mail.

Q: How can I order my books online?

A: Visit or within the student portal, click on “academics”, then “registration and schedules.” Click “visit the online bookstore.”

Q: Where will I pick up my books?

A: Spring textbook pickup will be held in the Back Alley (Morrison Commons) from Thursday, January 28, thru Friday, February 5, during bookstore hours. If you would like your order and it is completed before January 28, please stop in the bookstore to pick up your order. You will need to have your ORDER CONFIRMATION NUMBER READY to be able to pick up your books. Please come by yourself to pick up your online book order; there is not enough space in the hallway to maintain physical distancing protocols for groups of students or families.

Student Success Center

Q: What should I do if I want an internship in the spring?

A: Students who want credit-bearing internships this Spring are encouraged to contact their Career & Academic Planning (CAP) Specialist in the Student Success Center and the respective Internship Coordinators for their academic program. CAP Specialists can help students locate and apply for opportunities. Time, however, is of the essence. Despite the disruptions created by COVID, some employers are still hiring and started recruiting earlier this fall for open positions. Students need to contact the Success Center immediately. If hiring freezes were observed in your industry, your CAP Specialist and the Internship Coordinator of your academic department will have other suggestions for credit-bearing experiences. Stay in touch with your CAP Specialist for continual leads and assistance.

Q: What academic support is available this Spring?

A: Students have access to ongoing, individual assistance throughout the semester. View the online schedule to connect immediately with a tutor. If the designated time slots do not align with your schedule, simply contact the tutors who are listed and you can arrange a session at your convenience with them. Tutors tailored the discussion to your needs, so be ready to set the agenda or provide some questions to begin the conversation. Learn more about how to prepare for your tutoring session. The Success Center also works closely with the faculty to arrange study groups in high-demand courses. During these group sessions, tutors will review practice problems, discussion questions, or possible test questions together. Professors typically offer these sessions as exams are approaching and announce their dates/times during class or in Canvas. 

Finally, learning specialists in the Success Center are also available to affirm your effective study strategies and refine any learning techniques that will help your hard work pay off. Connect with your respective CAP Specialist today. If you cannot locate something you need, simply contact the Success Center and we can explore or create resources together.

Q: How do I schedule time with a tutor?
A: Students may arrange to connect with the Writing Center or a department tutor using Augustana’s online scheduling tool, WCOnline. Students who would like to meet with a department tutor in a discipline not currently advertised, may complete this form. Once students register with WCOnline, they may schedule individual sessions Sunday through Thursday. An email will be sent to the tutor the student selected. Tutors will then email students to set up a time that works best for both individuals. Typically the sessions are scheduled for the following day. They also will discuss the format of the tutoring session, noting whether it is virtual or face-to-face. If conducted in person, all parties will wear masks and physically distance. Tutors will disinfect the area between appointments. Learn how to make the most of tutoring sessions. For more information, please contact or call 605.274.4131.

Q: Where can students study on campus?
A: Augustana aspires for you to remain on campus to study.

To ensure your safety and the well-being of others, please adhere to the following requirements for all buildings:

  • Please do not move the furniture to maintain the standard six-feet distancing guidelines.
  • Mask use is required if you are studying in an academic building. In other spaces, remember to wear a face mask if you are within six feet of another person.
  • Before you leave your study space, please use the disinfectant available to sanitize the space for the next student(s). Remember, spray and walk away.

Places to Study Around Campus:

  • Edith Mortenson Center: The Huddle
  • Froiland Science Center: The third-floor classrooms (FSC 370, 373, 374) and FSC 114 are available between the hours of 7-11 p.m., Monday through Thursday. (You will need to swipe your student ID card to enter the building and the rooms.)
  • Fryxell Humanities Center: The concourse, alcoves on second/third-floors, and the electronic learning lab (Fryxell 231)
  • Madsen Building: Central Atrium
  • Mikkelsen Library: The library has a variety of study spaces including open tables, individual carrels, and group study rooms. Hours are Sunday 11 a.m. - 10 p.m. | Monday-Thursday 7:30 a.m - 10 p.m.|  Friday 7:30 a.m. - 6 p.m. | Saturday 10 a.m - 5 p.m.
  • Residence Halls: Dayrooms

Q: How should students plan for employment if there is a potential that classes will be moved online and students must move home?

A: Augustana understands that students work off campus for financial security and vocational engagement. If the university moves to an exclusively online environment, Campus Life will support the students who have jobs in Sioux Falls and consider their campus housing requests on a case-by-case basis. Students who wish to move home will be encouraged to speak with their employers. For Augustana to move exclusively to an online environment, COVID-19 would need to be pervasive on campus and in the community. In this scenario, like we observed this spring, many organizations would also be considering remote enterprise-wide operations and would support students’ decision to return home given their commitment to their safety. Students are encouraged to contact the Student Success Center for tailored consultation and coaching as they consider employment or engage in these conversations.


Q: While the weather is temperate, will campus buildings have windows open to increase airflow to minimize infection risk? What other airflow measures have been taken to minimize the infection rate?

A: Air exchange systems on campus have been evaluated with this in mind. Key considerations are whether the space has operable windows with access directly to the outside, and how much outside air HVAC systems can handle in each building. Dilution is the key. We are calculating the air exchanges per hour and how much outside air will be added during each exchange. We are also adding other technologies in select spaces on campus based on the type of air exchange system. Based on our analysis, some spaces on campus will not be in use at all, and some will have significant reduction in capacity. Some of the reduction in capacity is due to physical distancing protocols and some is due to the amount of air exchanges with outside air that can be accomplished by each system in each space. 

Q: What are the general cleaning and disinfection procedures on campus?

A: A number of new processes and procedures have been put into place when it comes to cleaning and disinfection. Door handles are one of the touch points that will be disinfected during all custodial staff rounds in the residence halls, at least once daily. Located at each classroom entrance there is a hand sanitizer dispenser; please use the sanitizer before opening the door, and if the person before you does not use the hand sanitizer, the alcohol on your hands will still work when you touch that door handle. For restrooms: wash your hands after you use the facilities for at least 20 seconds, and then open the door to leave. We are experimenting with foot door pulls in the residence halls on bathroom doors, and if these prove to be helpful we will put more across campus. Additionally, there will be disinfectant spray available for your use to disinfect after you use common space. This is a simple process where you spray the area where you were at and all touch points as you leave.  No need to wipe clean, simply spray and walk away. Our custodial staff will clean during their scheduled times to remove any “clean dirt” and residue that is left.
Q: Will water bottle filling stations be open for use?

A: We fully understand and want to support the use of bottle filling where possible throughout the campus, especially in the residence halls where everyone will have easy access to disinfectant. However, there are some locations that water bottle fillers will not be operable due to the congestion they would cause. 

Campus Ministry

Q: Is in-person worship still taking place?

A: Yes, please note that Chapel days have changed to Tuesday and Thursday, at 10 a.m. This is a temporary change to accommodate extra time for cleaning in between classes. On Tuesdays, Holy Communion will be safely offered. On Thursdays, senior students will preach. Masks will be required at worship and physical distancing guidelines will be adhered to. 

During J-term, worship will be held once a week, Wednesdays at 11:45 a.m. to accommodate the block class schedule. This will be a service of Holy Communion.

Q: Will Chapel services be available online?

A: Worship will also be livestreamed on the Augustana Campus Ministry Facebook Page.

Additionally, a number of Campus Ministry programs (Bible studies, prayer ministry, etc.) will gather online.

Q: Will there be Catholic Mass?
A: Catholic Mass will be celebrated the first Monday of each month at 12:30 p.m., in the Chapel. Mass during J-term will take place at 11:45 a.m., on January 11, in the Chapel. Sunday Mass will be held at Christ the King Church at 7 p.m., weekly throughout the year.


Q: What events and activities will take place?

A: J-Term and Spring Semester 2021 will include events reimagined. A campus working group has developed guidelines and protocols to assist planners in evaluating event viability and, if viable, how to coordinate and deliver a safe experience for participants.