Support Staff Positions

Support staff are employees of the College who are paid on an hourly basis, eligible for overtime pay, and whose duties are primarily non-managerial in nature.

Augustana welcomes applications for the following Support Staff positions:


Title: Acquisitions Assistant
Type: Full-time
Department: Mikkelsen Library

The Augustana College Mikkelsen Library is currently recruiting for a full-time Acquisitions Assistant. The schedule will be Tuesday-Friday 9:00 a.m. to 6:00 p.m. Saturday 9:00 to 5:00 p.m.

Primary responsibility for purchasing library materials and supplies; monitoring all library account activity; serving as liaison with Business Office for payment of invoices under the direction of the Assistant Director. Responsibility for searching OCLC bibliographic database and some copy cataloging. Assists in coordinating public library events. Serves as Supervisor on Duty with emphasis on patron assistance in Media Services.

A B. A. degree or equivalent experience is preferred along with previous library experience required, knowledge of computers essential; knowledge of OCLC preferred.

This position will remain open until filled. Interested applicants are to complete an employment application and submit it electronically to humanresources@augie.edu.


Title: Custodian
Type: Full-time
Department: Buildings and Grounds

Augustana College is currently recruiting for a full-time, day custodian. 

Position specifications include: Assure that daily cleaning schedules and procedures are followed closely, assure that work/assignment areas are clean and that equipment tools, supplies, etc., are properly stored at all times; vacuum, dust, and clean glass surfaces; clean public restrooms; clean laundries; clean theme houses; and pick up and deliver supplies and materials.

Additional areas of responsibility: Follow all established safety procedures and precautions; maintain Augustana in good repair, ensuring a safe, clean and orderly environment; keep work areas free of hazardous conditions (i.e., grease/oil spills, sawdust, excess supplies, etc.); assure that established Infection Control and Universal Precautions practices are followed when performing housekeeping procedures; use and handle chemicals, compounds, solvents, etc. According to OSHA established guidelines; follow established disaster safety policies and procedures; must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism; must possess the ability to deal tactfully with personnel, students, family members, visitors, government agencies/ personnel and the general public; Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of the housekeepers work areas; must have the ability to minimize waste of supplies, misuse of equipment, etc.; must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices; must be able to effectively communicate in the English language; Housekeeping Department has several different shifts as Augustana College is a 24/7 campus. Shifts are days, nights, and weekends.

The individual must possess, as minimum, a High School Diploma or GED Certificate. No previous experience required but prior background in related fields helpful, with proven history.

This position will remain open until filled. Interested applicants are to complete an employment application and submit it electronically to humanresources@augie.edu


Title: Donor Relations Coordinator
Type: Full-time
Department: Advancement

Augustana College invites applications for an exciting role within its Advancement Office. The Donor Relations Coordinator will help develop and oversee a robust stewardship program; will be responsible for managing the donor database and other office administrative tasks; and will serve as the first point of contact for visitors and callers seeking information from the Advancement Office.

From a stewardship perspective, this position works with the Vice President of Advancement and major gift team to ensure the successful operation of a comprehensive stewardship program to feature the announcement of, celebration for and recognition in honor of those who make gifts to the College. From a fundraising database perspective, this position demands an individual who can successfully multitask -- overseeing the elements of a stewardship program, managing updates to the database, while also providing the best first impression for Advancement Office guests, visitors and callers. This role is responsible for various administrative projects -- from answering the phone and greeting guests to database entry and data integrity management.

Job Responsibilities:

  • Manage communications and event details for 400+ person annual scholarship luncheon celebrating scholarship donors and recipients
  • Create and manage scholarship and endowment reports, including annual correspondence from Advancement Office and student scholarship recipients
  • Assist the Vice President of Advancement and major gift officers as needed
  • Work with major gift officers to develop and implement stewardship strategies that strengthen long-term relationships with major donors
  • Organize a team effort to develop stewardship plans for donors at various recognition levels within the major gift program while implementing an annual donor recognition event
  • Write personal acknowledgment and stewardship letters for signature by executives, board members, and key volunteers such as Advancement Ambassadors
  • Collaborate with fundraising staff to develop acknowledgment and recognition procedures for major and leadership gifts that are consistent across audiences
  • Identify best practices at other organizations for stewardship planning and operation
  • Supply prospects for donor profiles
  • As needed, work with gift officers and alumni office to arrange cultivation events involving major donors; attend stewardship and cultivation events as needed
  • Work with the Communications team to ensure consistency among various stewardship materials
  • Collaborate to assist with annual Impact Report
  • Update database with new addresses and personal information about constituents
  • Generate donor profiles and donor lists from database
  • Manage key donor touches such as birthday, holiday, anniversary and congratulatory greetings
  • Manage office supplies
  • Coordinate donor mailings
  • Manage RSVP’s, send invitations, code and manage attendees/invitees, coordinate event debriefs
  • Assist with returned mail processing
  • Process invoices and accounts payable

Required Skills:

  • Excellent organization skills, detail oriented
  • Excellent written and verbal communication skills
  • Self-motivated to implement new procedures and ideas
  • Strong customer service skills and an ability to work with a variety of personalities
  • Collegial, collaborative style
  • Highly organized with the ability to prioritize multiple requests
  • Good decision-making skills, tactful, good listener, willingness to search out answers, ability to recognize when others need to be involved in activities or decisions
  • Proficiency in Microsoft Excel and Word, with mail merge experience

Review of applications will begin immediately and will continue until the position is filled.  Send an employment application along with a resume electronically to humanresources@augie.edu.


Title: Housekeeping Coordinator
Type: Full-time
Department: Buildings and Grounds

Augustana College is currently searching for an individual to fill the position of full-time Housekeeping Coodinator. The main shift for this position is 6:00 p.m. - 2:30 a.m. This position requires 2.5 hours/per shift in routine housekeeping duties in assigned area and 5.5 hours managing, assisting and/or as fill-in for absent staff of the Housekeeping Team.

Technical Skills:
• Receive and follow instructions from Housekeeping manager.
• Assure that daily cleaning schedules and procedures are followed as closely as possible by dusting, wet mopping, damp dusting, vacuuming, floor care, and window washing along with other tasks.
• Assure that work/assignment areas are being cleaned and that equipment, tools, supplies, etc., are properly stored at all times, as well as before leaving such areas for breaks, meal times and at the end of the day.
• Vacuum, dust, and clean glass surfaces in assigned office areas.
• Clean public restrooms as requested/assigned.
• Clean laundries as requested/ assigned.
• Clean theme houses as assigned.
• Pick up and deliver supplies and materials as needed.
• Attend departments and staff meetings and in-services as directed.
• Maintain all tools in good working order.
• Basic computer skills helpful.

Interpersonal Skills:
• Displays a teachable attitude. Willing to learn, apply and perform new skills.
• Has communication skills. Interacts well with fellow employees, building occupants, students and the public. Appreciates the knowledge and experience of other employees.
• Accepts training to improve workmanship at Augustana College.
• Quick to grasp new things.

Working Conditions:
• Works in all areas of facility.
• Is involved with students, personnel, visitors, government agencies/personnel, etc., under all conditions and circumstances.
• Is subject to hostile and emotionally upset students, family members, etc.
• Works beyond normal working hours, in other positions temporarily, when necessary, and will be on-call for emergency maintenance/housekeeping situations.
• Attends and participates in continuing educational programs.
• Works on weekends and holidays, as necessary.
• May be required to work in cramped spaces and in adverse weather conditions.

Desired/Required Licenses/Certifications:
• Valid Driver’s License and good driving record.

Desired/Required Education and Experience:
• Education - Must possess, as minimum, a High School Diploma or GED Certificate.
• Experience - Must have a minimum of 2 years experience of management; Must have 2 years experience in Housekeeping/Custodial; Must have a broad knowledge of OSHA safety regulations; Must have a broad knowledge of cleaning products and equipment.

Major Areas of Responsibility:
• Provides or requests an orientation for each employee including cleaning and safety specifications and building assignment. Ensure that each employee abides by OSHA laws and requirements, the correct handling of hazardous materials, and operation of cleaning equipment.
• Monitors behaviors and morale of employees with co-workers and students providing assistance and reports problems.
• Inspects the condition of the campus buildings to ensure that buildings receive the appropriate attention required to maintain a clean, safe, and aesthetically pleasing facility.
• Maintain Augustana in good repair, ensuring a safe, clean and orderly environment.
• Report all unsafe conditions, defective equipment, etc., to your supervisor immediately.
• Assure that work areas are clean and equipment, tools, supplies, etc., are properly stored before leaving such areas on breaks, end of the workday, etc.
• Keep work areas free of hazardous conditions (i.e., grease/oil spills, sawdust, excess supplies, etc.).
• Assure that established Infection Control and Universal Precautions practices are followed when performing housekeeping procedures.
• Use and handle chemicals, compounds, solvents, etc. According to OSHA established guidelines.
• Follow established disaster safety policies and procedures.
• Must possess the ability to make independent decisions, to follow instructions, and to accept constructive criticism.
• Must possess the ability to deal tactfully with personnel, students, family members, visitors, government agencies/ personnel and the general public.
• Must maintain the care and use of supplies, equipment, etc., and maintain the appearance of the housekeepers work areas.
• Must be willing to work harmoniously with other personnel as well as be willing to handle students based on whatever maturity level they are currently functioning.
• Must have the ability to minimize waste of supplies, misuse of equipment, etc.
• Must possess the ability to seek out new methods and principles and be willing to incorporate them into existing housekeeping practices.
• Must be able to effectively communicate in the English language.
• Housekeeping Department has several different shifts as Augustana College is a 24/7 campus. Shifts are days, nights, and weekends.

Applications will be accepted until the position is filled. To apply, please forward a completed employment application and resume electronically to humanresources@augie.edu.


Title: Advancement Coordinator
Type: Full-time
Department: Advancement

The Advancement Coordinator is responsible for front-line coordination for the Office of Advancement which includes Development, Alumni Relations and Marketing & Communications. Builds and maintain positive relationships with the campus community and the general public, resulting in optimum image and reputation for the office and for the College.

Duties Include: Oversees daily office operations: answers the phone, handles walk-in visitors; maintains knowledge of and oversight for all office procedures, systems and functions; provides outstanding customer service.  In concert with the Director of Development Operations, oversees important data entry and data processing. Oversees Alumni Class Notes and Class Letters. Manages integrated calendar based on due dates; communicates with team to keep projects moving. Provides support for events (Augustana Academy, Viking Days, alumni events, Commencement events, etc. Helps manage the operations budget: pays invoices, reconciles purchase card transactions and handles business office transactions. Helps oversee Advancement Ambassadors.

Required skills: Ability to communicate clearly is a must. Proficiency with Microsoft Office Suite of products (word processing, excel, etc.) and a desire to learn new technologies is expected. Interest or demonstrated ability with web content management desired. Strong organizational skills, sound judgment and dependability are expected. The successful candidate is a self-starter and a problem-solver. He/she must be professional, outgoing, possess a positive attitude and show evidence of the ability to contribute to a forward-looking, optimistic and dynamic office culture that values the individual contributions of each person. Willingness to work approximately five weekends per year and will be compensated accordingly. A high school diploma, some college preferred, and sense of humor are the minimum requirements for consideration.

Review of applications will begin immediately and will continue until the position is filled.  Send an employment application along with a resume electronically to humanresources@augie.edu.


Title: Office Coordinator
Type: Full-time
Department: Center for Western Studies

The primary duty of the Office Coordinator at the Center for Western Studies is to provide clerical assistance to the Executive Director and, at his direction, two other staff members, in the performance of their responsibilities in support of the unique educational work of the Center for Western Studies of Augustana College. The individual must have or be willing to develop an appreciation for and understanding of the Center’s program areas of research (archives and library), book publishing, art gallery and shows, museum, regional conference, public affairs forum, membership, and gift shop. The Coordinator must value working with the Center’s varied constituency, which includes the Center’s board, council, membership, volunteers, and patrons, and Augustana College students, faculty, and staff.

Requirements: Provides secretarial support to the Center’s administrative and other staff: Opens and closes Fantle Building daily and exercises standard building security measures; Receives visitors, greets guests, leads tours, and provides basic information about the Center and its programs; Answers phone and e-mail inquiries, and takes messages for the staff; Operates and provides light maintenance of standard office equipment, such as copiers, printers, scanners, fax, adding machine, credit-card machine, book checkout, and POS; Maintains event registration and ticket distribution; Ensures accurate and timely mailings for all programs, including Nordland Heritage Foundation; Orders and picks up general office supplies; assists in ordering and receives special supply orders, such as archival supplies; Assists in ordering gift shop merchandise and arranges, prices, and displays merchandise; Maintains schedule of student workers and student timesheets; Maintains master room schedule for campus and off-campus group meetings, including the Civitas Honors Program, regularly scheduled classes, and Nordland Heritage Foundation; Trains students and volunteers to use phone system and to handle book, gift shop sales, and library book checkout; Provides light housekeeping duties, including moving tables, chairs, and boxes, dusting, vacuuming, dishwashing, and watering plants, all to ensure a professional appearance for the Center’s offices and public areas. Must be able to lift forty (40) pounds; Maintains appropriate professional appearance; Works occasional evenings and weekends, as program schedule demands: gallery receptions, shows, conferences, forums, and retreats; Carries out general clerical duties and performs special tasks and/or assignments as directed by the staff.
 
Provides support for the Center’s business operations: Maintains accounts receivable and accounts payable, cashiers, deposits, and receives gifts and grants, and issues and tracks invoices; Operates standard software programs, such as Microsoft Office (especially Excel), QuickBooks Pro and Point of Sale, and CARS/Jenzabar; Interacts with Business Office, Development Office, Mikkelsen Library, Central Services, Maintenance, Civitas Honors Program, Nordland Heritage Foundation, and other campus departments as required; Maintains membership database and provides membership reports; Provides monthly financial reports, including receipting of membership, endowment, and other major gifts; Compiles monthly sales tax reports; Maintains database of book sales (including online gift shop and Amazon.com sales), fills orders, and provides monthly and annual reports on book sales, including royalty payments; Compiles periodic and year-end inventory of book publications and gift shop holdings.


High school diploma. Business background, college degree preferred. Knowledge of computer necessary. Excellent communication and customer service skills - written and oral. Be able to follow instructions and use good judgment. Should be versatile, able to adapt to all areas of the Center for Western Studies Office.

Review of applications will begin immediately and will remain open until filled. Interested applicants are to complete an employment application and submit it along with a resume electronically to humanresources@augie.edu.


Title: Substitute Teacher 
Department: Campus Learning Center

The Augustana College Campus Learning Center is currently recruiting for Substitute Head Teachers. These positions could occur in classrooms for children 1- to 3-year olds or in classrooms for 3- to 6-year-olds.

The Campus Learning Center is open from 7:30 a.m. — 5:30 p.m. Monday through Friday. A teaching position could be for a five-hour or eight-hour shift, and could be for one day or several days in a row.

A Bachelor's Degree is preferred in Early Childhood, Elementary Education or Special Education.

Applications will be accepted until qualified candidates are identified. Interested applicants should complete an application and send it electronically to the address listed below.


Address for sending resumes:

Human Resources
Augustana College

email: humanresources@augie.edu
Email submissions are preferred.

~OR~
Human Resources
Augustana College

2001 S Summit Avenue
Sioux Falls, SD 57197

Telephone: 605.274.4110
Fax: 605.274.5547

Augustana College is an Equal Opportunity Employer/Affirmative Action/Title IX Employer. Women and Minorities are encouraged to apply.

Applicants must comply with the Immigration Reform and Control Act and may be required to submit official transcripts upon employment.