Athletics Positions

Title: Athletics Event Coordinator

Position Type: Full-Time

Department: Athletics

About Augustana University:

Augustana University is located in the growing and vibrant city of Sioux Falls, South Dakota with a metro area of over 265,000 people. Augustana University has, for more than 150 years, provided a strong student-centric education based on its five core values: Christian faith, liberal arts, excellence, community and service. Currently with 22 NCAA sports programs, including Viking hockey which competes at the Division I level, Augustana Athletics is focused on building champions in the classroom, in competition and in the community, highlighted by three team national championships since 2016. Viking Athletics has won the Northern Sun Intercollegiate Conference All-Sports Award two years in a row.

Athletics Event Coordinator

Augustana University invites applications for the position of Athletics Event Coordinator. This position is responsible for all aspects of home game management, including postseason and/or in-season tournaments and NCAA events for the fall, winter, and spring seasons. This is a full time, nine-month position.

Duties include, but are not limited to:

• Gameday operations manager for all 22 NCAA sport programs with over 150 home events hosted annually.
• Manage game day parking for Football, Basketball, and Hockey events to include parking lot set up, signage, staffing, points of sale, handling cash and credit cards, and reconciling all revenue.
• Hire, train, and schedule part-time staff for scoreboard operation, ticket taking/selling, security, program sales, ushers, A-Club tailgate, webcast, set-up, clean-up.
• Ensure that game officials are scheduled and confirmed for all events via Arbiter or RefQuest.
• Organize interns, work-study students, graduate assistants, and volunteers for events
• Liaison for visiting team prior to an event.
• Provide game day, visiting team guides for distribution to all visiting teams and game officials
• Secure hotel rooms and staffing for hosting NCAA Post-Season Championships.
• Organize student-athletes that are working athletic events as a fundraiser for their team.
• Ensure all items necessary for home game management are properly planned.
• Assist with the sports management internship courses for intern credit purposes.
• Coordinate with the university business office to order, manage, reconcile all cash needed for athletics events.
• Coordinate team space with Rec Services to coincide with El men Center and Mid co Arena schedules.
• Place work orders and work with university facilities staff to ensure facilities are operated as intended.
• Adhere to NSIC, CCHA, and NCAA rules and regulations

Qualifications:

• Bachelor's degree and one (1) year of experience in athletics, administration and/or coaching or equivalent combination of education and experience.
• Ability to work irregular hours including evening, weekends and holidays as needed.
• Valid drivers' license.

Application Procedure:

Interested applicants are asked to complete the below application materials. These application materials are to be sent electronically to humanresources@augie.edu. If reasonable accommodations are needed to participate in the application process, please contact liz.vanwesten@augie.edu. 

• Letter of interest
• Resume or curriculum vitae
• Augustana University employment application
• Statement of Diversity
• Contact information for at least three references 

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete a pre-employment background check.

Title: Director or Assistant Athletics Director for Ticketing and Annual Giving

Position Type: Full-Time

Department: Athletics

About Augustana University:

Augustana University is located in the growing and vibrant city of Sioux Falls, South Dakota with a metro area of over 265,000 people. Augustana University has, for more than 150 years, provided a strong student-centric education based on its five core values: Christian faith, liberal arts, excellence, community and service. Guided by Viking Bold:  The Journey to 2030, the comprehensive strategic plan for Augustana University, Augustana Athletics' vision for the foreseeable future is twofold: 1. Build a nationally competitive men's hockey program that competes at the Division I level, and 2. Win the Division II Learfield Director's Cup celebrating broad based excellence.

With the addition of the $70 million Midco Arena, Augustana Athletics launched the first collegiate hockey program in South Dakota in 2023 and it was the first athletics program to compete at Division I that calls Sioux Falls home. Currently with 22 NCAA sports programs, Augustana Athletics is focused on building champions in the classroom, in competition and in the community, highlighted by three team national championships since 2016.  

Augustana University invites applications for the position of full-time Director or Assistant Athletics Director of Ticketing and Annual Giving. The Director or Assistant AD for Ticketing and Annual Giving is responsible for all ticket sales, ticket operations, and the management of the Augustana A-Club.  The individual will help to achieve the athletics goal to provide student-athletes the opportunity to compete at a higher level, elevate the profile of the university, and inspire Sioux Falls to enthusiastically embrace Augustana University as the hometown team as we serve the community and integrate our mission with its needs.

Duties include, but are not limited to: 

• Perform all day-to day operations relating to event ticketing
• Implement game day ticketing operations and ticket sales strategies
• Build events in Vivenu (AU ticket vendor), season ticket fulfillment, suite sales, game day ticketing execution and management, student ticket coordination, schedule gameday ticketing staff 
• Coordinate with athletics compliance office on pass lists and complimentary tickets
• Organize all A-Club memberships and season ticket renewals
• Oversee all day-to-day operations for the A-Club including weekly emails, stewardship events, football tailgating, retention and new member appeals 
• Manage Viking Priority Points
• Oversee all sales of premium seating space including Kirkeby-Over Stadium, Sanford Pentagon, and Midco Arena 
• Coordinate Sam Milanovich Golf Tournament in conjunction with the volunteer committee
• Assist with the Augustana Athletics Auction

Desired Qualifications:

• Bachelor’s degree
• At least two years of full-time experience in ticket sales, revenue generation, or ticket operations in a college athletics, professional sports or other related industry

Preferred Qualifications: 

• 5 years or more of full-time experience in ticket sales, revenue generation, or ticket operations in a college athletics, professional sports or other related industry
• Demonstrated abilities to generate revenue through ticket sale initiatives including season tickets and group sales
• Experience utilizing Hometown Ticketing or similar ticketing platforms
• Work experience as a manager or supervisor of a ticket office
• Experience providing customer service and support

Application Procedure: 

Interested applicants are asked to complete the below application materials. These application materials are to be sent electronically to humanresources@augie.edu. If reasonable accommodations are needed to participate in the application process, please contact liz.vanwesten@augie.edu. 

• Letter of interest
• Resume or curriculum vitae
• Augustana University employment application
• Statement of Diversity
• Unoffical transcripts
• Contact information for at least three references 

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete pre-employment background check.

Augustana University (SD) is seeking qualified applicants for an Athletics Marketing and Fan Experience Graduate Fellowship position, 12-month Master’s in Sports Administration and Leadership program, averaging 15 hours per week, within our Athletics department. This position includes a 50% tuition assistance.

Duties include, but are not limited to:

• Assist in developing and implementing marketing and promotions plans to increase ticket sales, game attendance and fan experience.
• Assist with Strategic Partnerships and the planning, coordination and implementation of all game day activities and promotions including but not limited to:
  • Public address scripts and timelines.
  • In-game promotions and giveaways.
  • In-game presentations sponsored by the University and/or the Athletics Department.
  • Marching Band performances.
  • Spirit – Cheerleaders, Dance Team, and Mascot.
  • All other game day related activities.
• Assist with fulfillment of sponsorship agreements.
• Assist with strategic marketing plan for Division I Men’s Ice Hockey program.
• Serve as a point of contact in athletics for the Viking Marching Band.
• Works with Marketing & Fan Experience with the planning and execution of the Viking Kid’s Club.
• Work with student-based clubs and community groups in order to increase attendance at athletic events.
• Serve as the supervisor of Marketing & Fan Experience student interns.
• Flexibility to work nights.

Interacting with students, faculty and leadership with different backgrounds and points of view and a deep appreciation of and respect for academic values and culture must be a top value of the candidate.

Desired Qualifications

• Bachelor’s degree or equivalent experience required.
• Relationship based sales experience, preferably in college or professional sports setting.

Preferred Qualifications

• Experience with customer service.
• Experience with fundraising / sales.
• Experience with hockey.

Application Procedure

Review of applications will begin immediately and continue until the position is filled. Interested applicants should complete an Augustana University’s Graduate Fellowship application, provide a cover letter, resume, unofficial transcript, and the names, addresses and phone numbers of three references. Valuing diversity and inclusivity are important aspects of the culture and ethos of Augustana University.  Please share how you envision embracing and advancing these ideals.  Application materials are to be sent electronically to: humanresources@augie.edu. 

Augustana University is an Equal Opportunity/Affirmative Action/Title IX Employer that seeks to recruit, develop and retain a talented and diverse workforce. Augustana University is committed to excellence through diversity and strongly encourages applications from the entire spectrum of a diverse community. Submission of official transcripts may be required upon employment. Finalist candidates must satisfactorily complete a pre-employment background check.